How A Restaurant That Gets 40% Of All Orders Wrong Has A 99% Customer Satisfaction Rate - YourTango
yourtango.comSubmitted by yourtango5518 in business
Tokyo's "Restaurant Of Mistaken Orders," where the staff all live with dementia, is a hit among Japanese foodies for all the right reasons. They get nearly half of the orders wrong, but customers appreciate that the staff is thriving and the food is delicious.